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FAQ

  • 1. How could I trust you the first time we start to do business?

    Mutual trust is the key for international trade. First, VALCO Flow is a registered company in Wenzhou, China. We have been trusted by hundreds of customers, some of whom have cooperated with us for more than 10 years. Some customers who have worked together for many years even have not met each other. All of these are based on trust.
     
    Second, we sincerely welcome you to visit our factory before you place the order. And you also can find the third party inspection service to our factory.Third, we can accept flexible payment methods to protect the interests of both parties and relieve your worries.
  • 2. How could you guarantee the products satisfy customer' s requirements?

    Before signing the contract, our engineer team and sales team will make sure that your requirements are clear, technical parameters you require such as material, working temperature, working pressure, suitable medium, etc. are acceptable to us.
     
    VALCO as an ISO quality system approved company, all of our working processes follow the ISO quality control system standard from design to the last testing. VALCO design team uses the most innovative technology to ensure our products will perform optimally. Individual materials and assemblies are subjected to a rigorous testing protocol prior to production release and during manufacturing. After assembly, each actuator is actuated and tested prior to shipment. All products are certified for their capabilities. These steps ensure our product quality.
     
    The most important thing is that we will keep you always in our production processing. Our sales team will keep you posted during all the important producing steps of your order. The visual production process allows you to participate in the whole process of your product production to ensure that your product is guaranteed and the requirements are met.
  • 3. Can you provide Air Freight or Sea Freight service?

    Yes. we have a long-term good relationship with several well-known shipping and air transportation agents as well as courier, such as DHL, TNT, FED-EX, who can provide door-to-door service with good competitive prices.
  • 4. Can you provide OEM service?

    Yes, we' d love to. We have OEM rich experience for international clients in UK, USA, Germany, etc. 
  • 5. Can you offer free samples?

    Yes, we' d love to supply several free samples for your test before your first order. If u have courier account number, pls provide to us for freight collect. 
Zhejiang Valco Flow Control Co., Ltd. aims at high-end and high-performance flow control solutions. We have 2 production base, one is located in Binhai Industrial Area, Wenzhou, the other is in Shanghai.
+8615057536159
+86-15057536159 / +86-577-88683609

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